FAQs
How to use
Step 1: Choose the L-sized edges to clean for the first round and use M and S-sized edges for deeper cleaning.
Step 2: Use the anchor-shaped hook of the silicone blade to clean up the embedded hair.
Step 3: Use short, brisk strokes to drag serrated edges over affected surface and then vacuum them all.
Step 4: Use a damp cloth to wipe dirt and dust from the blade and keep it for next use.
About Pet Hair Remover
A1 The soft silicone and special grip design can help you have a firm grasp on the cat hair remover without hurting your palms.
When the blade is worn down to 20% of its original state, you need a replacement.
Following data is collected from the feedback of more than 200 professional testers and customers. *For reference only.
10% wear - 30~50 cars
50% wear - 80~100 cars
Three sides of different length of teeth can maximize the cleaning effect and works perfect on short, straight & wiry pet hair. Note: after testing, it is also suitable for human hair.
The rubber grooves design is faster and more efficient in cleaning. It can generate more friction to grab more fur and fibers in each stroke.
Use this text to answer questions in as much detail as possible for your customers.
Lifetime warranty
When you have any problems with your product, please contact us by email and provide us with the order number of Amazon or the bill issued by the distributor.
After becoming our member, you can get our lifetime after-sales guarantee, (all products design by our brand) , The damaged shell can be replaced once for free.
The other products of our brand that you buy also enjoy after-sales service!
We will provide our members with more after-sales service guarantee in the future!！Also We will provid discount coupons for new product while we design new in the future!
Our members will have the opportunity to get free new product testing opportunities!
How to return
We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at analanmask@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at analanmask@gmail.com
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.